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Tel: 0845 83 86 086 (Mon - Fri 10am - 3pm)
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FAQ's
General Questions
- How quick do you respond to emails?
- What does bust and waist sensitive mean?
- What do I have to do to buy a dress from your site?
- Is your on-line system secure?
- Do you make alterations?
- Are alterations included in the price of the gown?
- What are your delivery charges?
- Can I return a dress if I do not like it?
- How do I return items?
- What happens if there is a problem with the dress?
- How long does it take for a dress to come in?
- How do I determine what size to order?
- Do all dresses need to be ordered, or can I buy one off the rack?
- Do you have veils and gloves that will match my gown?
- How do I store my dress until my wedding?
- How do I cancel my order?
- What are your payment options?
- What are the length of your bridal gowns?
- Can I order a longer dress than standard and will it cost me more?
- Can I order a shorter dress than the standard length?
- Can I pay for my dress order by installments?
- Do you impose a surcharge for larger size dresses?
- Why do we take the money up front?
- When will I receive my refund?
- Can I clean the dress after the wedding?
- Do you sell custom-made dresses?
How do I contact you from outside the UK?
Other services to make your wedding day run smoothly:
We accept:
- Wedding Dresses
- Bridal wear for immediate delivery
- Bridesmaid Dresses
- Flowergirl Dresses
- Petticoats
- Veils
- Bridal Tiaras
- New 2013 Collection
- Wedding Jewellery
- Jackets
- Lingerie
- Wedding Shoes
- Wedding Dress boxes
- Garment bags
© 2013, The Bridalwear Company Ltd | Tel: 0845 83 86 086 | E-mail: sales@thebridalwearcompany.co.uk